Sorry the tutor has been slow on both your phone and computer. Could you send us the notebook link through support, along with roughly when it happened and whether the delay was before the reply started or during the reply? We need those details to match the session to the processing logs; we have not confirmed the cause yet.
Aurora-Mage
•
Sep 22
Hello thank you for the response, the delay happened before the reply started. I have sent the notebook details. But it did happen with more than just one.
Comments2
Jason From Memo
Sep 22
Sorry the tutor has been slow on both your phone and computer. Could you send us the notebook link through support, along with roughly when it happened and whether the delay was before the reply started or during the reply? We need those details to match the session to the processing logs; we have not confirmed the cause yet.
Aurora-Mage
Sep 22
Hello thank you for the response, the delay happened before the reply started. I have sent the notebook details. But it did happen with more than just one.