Please tell us what we can do to make Memo the best AI learning platform for you.
In Progress
Mathematical equations cannot be shown properly in the iPad or iPhone app
Mathematical equations can be shown in desktop or web app, but not in the new APP. Please fix it. Thanks.
❌“Highlight” marked in Notes cannot be shown properly in APP
The “Highlight” marked in the generated Notes through Desktop cannot be shown properly in APP. It is very inconvenient and weird. Please find the screenshots and fix it. Thanks
track apears locked
so i generated a track but only two lessons apear available, the others say locked. when i talked with the ai chat it first stated it was normal and to give it time, still after 35 min the track is still locked. the ai chat says that the track is there and to request for help so here i am
Love using the app, but the MC question generation card often stopped and wait for 15 mins or above without generating a set of cards
Love using the app, but the MC question generation card often stopped and wait for 15 mins or above without generating a set of cards
Awaiting Clarification
Track
I created a learning track from a PDF document and it was so wonky, the lessons said they were from certain pages of the PDF however none of them matched up at all.
Awaiting Clarification
Source not uploading
I've been trying to upload my source for five minutes now and it hasn't uploaded and just stays on 100%. I am on the free plan and it still isn't just working, I have tried to reupload it multiple times.
Awaiting Clarification
Memo cannot find shading resources
Consistently fails to process documents because shading resources cannot be found, great app generally but can be unusable at times when 50% of uploaded documents fail to be made into cards because of a shading error. Example: Failed to process PDF: Command failed: mutool draw -q -L -F png -r 200 -w 2400 -h 2400 -o /tmp/pdf-images-XXXXXXWIBcTW/batch-106-110/page-%d.png /tmp/pdf-images-XXXXXXWIBcTW/input.pdf 106-110 warning: ICC support is not available error: cannot find Shading resource 'Sh4' error: cannot find Shading resource 'Sh16'62%
Awaiting Clarification
Always ai SERVER Hiccups
when dealing with just a tiny bit more complex task, the ai fails to achieve it/ finish it poorly/ inconsistent performance, please solve it ASAP, thanksss
Awaiting Clarification
Reply speed is wayyyy too slow
whenever i fire a question rn it takes at least 30 sec to answer my question
Awaiting Clarification
May the responses be a bit quicker?
after updating , the ai responds is slower now
In Progress
Image Reference Not Working
I have always had my ‘Add Image Reference to Anki Cards’ button turned on. I’m a 2nd Year Medical Student so I’m always making flashcards and I love how it references the slides I use when generating my flashcards. But now, every time I turn the ‘Add Image Reference to Anki Cards’ button on, it never adds the slides it takes the information that the flashcard is generated from. I constantly need flashcards from Memo so it’s so frustrating having to constantly generate flashcards and not have it working especially when it was working PERFECTLY last year. Please fix this or if there’s something wrong on my end please do let me know.
Awaiting Clarification
learning track problems
it is incredibly beautiful and beneficial, but the one little problem is: that it explains some concept 2 times in two successive lessons that make me read the same concept more than onece time and waste time, and it occurs very very often Thank you so much for this great tool